Page 7 - Serbia Judicial Functional Review

B. AFFORDABILITY OF JUSTICE SERVICES (FINANCIAL ACCESS TO JUSTICE) ................................................................. 182
i. Affordability of Court Fees ............................................................................................................... 183
ii. Timing of Court Fees and Related Expenses .................................................................................... 184
iii. Accessibility of Court Fee Waivers ................................................................................................... 185
iv. Affordability of Attorneys ................................................................................................................ 186
v. Use of Ex-Officio Attorneys .............................................................................................................. 189
vi. Accessibility for Unrepresented litigants ......................................................................................... 190
vii. Legal Aid Programs for the Indigent ................................................................................................ 190
C. ACCESS TO INFORMATION ........................................................................................................................... 193
i. Access to and Awareness of Laws .................................................................................................... 193
ii. Access to Court and Case Information ............................................................................................. 195
iii. Access to Court Decisions ................................................................................................................ 197
D. ACCESS TO ALTERNATIVE DISPUTE RESOLUTION .............................................................................................. 197
E. ACCESS TO ALLIED PROFESSIONAL SERVICES ................................................................................................... 201
F. GEOGRAPHIC AND PHYSICAL ACCESS TO JUSTICE SERVICE .................................................................................. 202
i. Geographic Access to Court Locations ............................................................................................. 202
ii. Physical Layout of Court Locations .................................................................................................. 202
G. EQUALITY OF ACCESS FOR VULNERABLE GROUPS .............................................................................................. 203
PART 2: INTERNAL PERFORMANCE ASSESSMENT ........................................................................................ 205

1. GOVERNANCE AND MANAGEMENT .................................................................................................... 205
CHAPTER SUMMARY ............................................................................................................................................ 205
A. GOVERNANCE AND MANAGEMENT OF JUSTICE INSTITUTIONS............................................................................. 207
B. STRUCTURES AND POWERS OF GOVERNANCE AND MANAGEMENT BODIES ........................................................... 209
i. Distribution and Fragmentation of Functions .................................................................................. 209
ii. Composition of the Councils ............................................................................................................ 211
iii. Powers of the Councils ..................................................................................................................... 212
iv. Managerial Capacities in the Councils ............................................................................................. 213
v. Structure and Capacities of the MOJ ............................................................................................... 218
vi. Managerial Capacities in the Courts ................................................................................................ 219
C. EFFECTIVENESS IN OPERATIONAL MANAGEMENT ............................................................................................. 221
i. Internal Organization in Courts ....................................................................................................... 221
ii. Managing Caseloads and Workloads .............................................................................................. 222
iii. Work Processes and Process Re-Engineering .................................................................................. 224
D. EFFECTIVENESS IN RESOURCE MANAGEMENT.................................................................................................. 227
i. Resource Management and Coordination ....................................................................................... 227
ii. Resource Mix and Ability to Program Resources Jointly .................................................................. 228
E. EFFECTIVENESS IN STRATEGIC MANAGEMENT ................................................................................................. 229
i. Development of Strategies .............................................................................................................. 229
ii. Dissemination of Strategies ............................................................................................................. 231
iii. Implementation of Plans and Measurement of Progress ................................................................ 233
iv. Capacity to Obtain and Analyze Stakeholder Feedback .................................................................. 234
v. Communicating System Performance .............................................................................................. 235
F. EFFECTIVENESS OF MECHANISMS TO GOVERN INTEGRITY AND CONFLICTS OF INTEREST ........................................... 237
i. Random Case Assignment ............................................................................................................... 237
ii. Development and Monitoring of Integrity Plans ............................................................................. 238
iii. Rules on Gift-giving .......................................................................................................................... 239
iv. Recusals (Exemptions and Exclusions) ............................................................................................. 239
v. Use of Internal Controls ................................................................................................................... 240
G. EFFECTIVENESS OF COMPLAINTS AND DISCIPLINE PROCESSES ............................................................................. 241
i. Complaints Mechanisms .................................................................................................................. 241
ii. Disciplinary Measures and Sanctions .............................................................................................. 243
2. FINANCIAL MANAGEMENT ...................................................................................................................... 245
CHAPTER SUMMARY ............................................................................................................................................ 245
OVERVIEW OF EXPENDITURE MANAGEMENT IN THE JUDICIARY .................................................................................... 246